Freelance UX Design, E-Strategy, Templating

Privacy Policy

Experience Matters  uses a variety of services hosted by third parties, such as Google Analytics and Hotjar. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request.

By using Experience Matters, you consent to the processing of data by these third parties in accordance with their privacy policies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies" (text files placed on your computer) to help analyse the website how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to track how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties if Google is legally required, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies in your browser when selecting the appropriate settings.

However, we point out that in this case you may not be able to use all features of this website. By using this website, you consent to the processing of data by Google in the manner and for the purposes set out above.

More about the Google privacy policy.

Hotjar

Hotjar is a new all-in-one Analysis and Feedback tool that reveals the online behaviour and feedback of a website's visitors. By combining both A) Analysis and B) Feedback tools, Hotjar gives our clients the 'big picture' of how to improve their site's experience and its performance.

Hotjar collects device specific

  • data through your device and browser such as your IP address
  • device screen size
  • device type
  • browser information
  • geographic location (country only).

Hotjar records the following information which is created upon visiting this website:

  • referring domain
  • pages visited
  • geographic location (country only)
  • date and time when website pages were accessed. 

Hotjar uses cookies to collect non-personal information including standard internet log information and details of your behavioural patterns upon visiting our website pages. We do this to provide you with a better experience, identify preferences, diagnose technical problems, analyse trends and to improve our website.

More about the Hotjar privacy policy

Cookies

Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality on the website. We may also use cookies to record login details on your device or computer. This helps to determine whether a particular device previously visited our website so that the login details would not have to be re-entered each time you visit our website.

Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies, before accessing Hotjar or other websites owned by our clients that may use Hotjar. Please note that by doing so some features of the website you visit may be unavailable.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.